BrandTech Medicare Solutions offers professional air ambulance services to individuals or patients and their families on a global scale. Our solutions are tailored to the resources available, providing medical evacuation flights via charter aircraft or commercial air ambulances. Our pricing is transparent, encompassing aircraft flying charges, medical escort team expenses, and other logistical costs. While luggage is limited for safety reasons, additional therapeutic oxygen and wheelchairs can be arranged upon request, subject to availability. Customers can reach us via phone or email, with detailed service information available on our website. To ensure seamless service, customers are required to provide comprehensive details about the patient's condition, medical diagnosis, and transportation preferences. We reserve the right to refuse carriage if the patient's condition is worse than initially stated or if safety concerns arise. We prioritize safety and operational integrity, and as such, may cancel flights if circumstances jeopardize either. While we strive to minimize diversions and delays, factors beyond our control, such as weather conditions or ATC/airport permissions, may impact flight schedules. Full payment is required in advance, with various payment options available. Once payment is received, activation of the aircraft takes place within a specified timeframe. Costs are estimated based on distance and are subject to adjustment for diversions or additional flight sectors. In the event of unforeseen circumstances leading to flight cancellation, refunds are provided, excluding airport charges. We monitor weather conditions closely and strive to mitigate risks, but additional flying time due to weather-related diversions may incur charges. BrandTech Medicare Solutions is committed to providing reliable and efficient air ambulance services, ensuring the safety and well-being of our clients throughout the transfer process.